WINNIPEG, Manitoba December 11, 2000 - Reimer Express Lines Ltd., continues to expand it's e-commerce capabilities by introducing a customized feature exclusively for its customers, called my.ReimerExpress.com. This enhancement offers shippers a secure, password protected area of Reimer Express' Web site and allows them to manage proprietary, real-time information about their shipments.
"My.ReimerExpress.com allows customers to establish the parameters for what they want to use and gives them the ability to control the access of this data to their people within their company" explains Frank Washburn Vice President of Sales & Marketing.
"The foundation of my.ReimerExpress.com rests on two basic principles: 'one stop shopping' and 'customization," adds Allan Robison, President and CEO of Reimer Express Lines Ltd. "Our customers have told us that they want easy access to a wide variety of information, without having to make calls to their transportation department or our customer service representatives for up-to-the-minute, detailed information. My.ReimerExpress.com is a quick, user-friendly environment that allows our customers to meet that need and answer that concern - and it's free to the user."
My.ReimerExpress.com is fully integrated with Reimer Express' public Web site and is also accessible through their parent company, Roadway Express' Web site. Customers are provided with a number of extranet applications that will enable them to track the status of shipments in real-time and even receive email updates of their shipment's status based on specific parameters that they create. Also included in this release will be tools that provide access to invoicing and payment data, service standards for all shipping points within and between Canada, the United States and Mexico and pricing programs, as well as the ability for the customer to create customized reports by selecting from numerous data fields and various sorting and filtering options. There is even a mechanism for inquiring about individual shipments and tracking the resolution process.
"We've got some exciting initiatives planned as we continue to open our internal systems and offer web-based services," Robison continued. " We see this as the first phase of extranet-based offerings, designed specifically to meet the evolving demands of our customers. It is our intention to make it even easier to conduct real commerce on our Web site, no matter how large or small a customer may be. Our technology infrastructure is ideally suited to provide our customers with real-time, high-speed access to their shipping information and this is just the beginning of what we will be able to provide in the future."
In addition to the secure applications on my.ReimerExpress.com, Reimer Express' information network is also accessible via the Company's public Web site, www.ReimerExpress.com. Public applications include shipment pickup request, rate quotes/routing, real-time tracking and status reports, instant proof of delivery, claims reports, a forms library including on-line bill of lading, and service center locations.
