Winnipeg, MB - May 5, 2003 - Reimer Express and its parent company Roadway Express, Inc. of Akron, Ohio, have received system-wide ISO 9001:2000 Certification. The certification covers Reimer Express and Roadway's system-wide management and operation of the transport of customer goods from origin pick-up to destination delivery.
Through ISO 9001 Certification, Reimer Express and parent Roadway Express, can leverage the company's strengths in network design, customer resolution and management review processes to enhance customer service and meet customer quality requirements.
In March 2000, Reimer Express and Roadway became the first nationwide carrier to receive system-wide ISO 9002 Certification and the only nationwide carrier to receive a certificate for management and operation of the transport of customers' goods.
Reimer Express completed its Certificate Renewal audit in March 2003. Administered by Lloyd's Register Quality Assurance (LRQA), the ISO 9001:2000 standard is a user-friendlier version of the ISO 9002:1994 standard, which was focused on manufacturing, not services.
In contrast, the process-oriented ISO 9001 standard can be tailored to a variety of businesses integrated with other standards and emphasizes continual improvement. The Quality Management System (QMS) requires a commitment from top management to develop customer-focused organizations that involve people at all levels striving for continuous improvement in a process-oriented approach.
Reimer Express Lines Ltd., is a leading transporter of industrial, commercial and retail goods with a variety of innovative services designed to meet customer needs. Reimer Express and its parent company Roadway Express Inc., are ISO 9001 and CSA, C-TPAT / PIP, FAST certified carriers, providing seamless service within Canada and the United States and between Canada, the United Stated, Mexico and Puerto Rico including import / export services to more than 100 countries worldwide. For additional information contact your local Reimer Express sales representative or the company at www.ReimerExpress.com.
