Reimer Express customers shipping between the United States, Mexico and Canada will enjoy a border crossing experience unlike anything available in the market. Experienced Border Ambassadors ensure the fastest and easiest border crossing for through shipments. For Border Ambassador Service call, 1-800-468-5739 (1-800-INTL-REX); Mexico only call 1-800-874-2000.
What border ambassadors do for you: Monitor your shipment's progress across the border. Advise you if there's a delay. Explain what we're doing to resolve it.
Here's what that means to you: Personal attention. Electronic visibility of shipments. Single point of contact and door-to-door service.
Border Ambassadors will track the progress of every shipment as it clears the border.
We act on behalf of our customers by working with the brokers and forwarders to expedite border crossings. And we continuously follow up on the shipment's status until it has crossed the border.
How you'll benefit from our Border Ambassador Service:
Reliability can be measured by the high percentage of shipments released by customs prior to arriving at their inland destinations. This translates into no service delays, no extra handling and no additional costs related to inland customs processing.
