If you are shipping to or from Mexico with Reimer Express and our parent company, Roadway Express, your cross-border experience will be superior to anything available in the market. Our Border Ambassadors monitor the progress of your shipment through the clearance process. They work on your behalf and will even personally contact you if a shipment is not clearing in a timely manner. As a Reimer customer, you already enjoy the reliability of door-to-door, single-carrier responsibility; now you will enjoy even greater deliver-date accuracy through the proactive Border Ambassador service that only we provide.
How does my
freight get into Mexico?
When utilizing our direct service, your freight goes through these steps:
Our El Paso, TX or Laredo, TX terminal (dependent on freight forwarder location), delivers the shipments to your designated U.S. freight forwarder who facilitates the border crossing process.
The U.S. freight forwarder performs various tasks including delivering the export documents to the Mexican customs broker and arranging for a drayage carrier to move the shipment from his warehouse through customs.
Once the drayage carrier presents the required documentation to U.S. Customs and is cleared, he proceeds to Mexican customs.
An employee of the Mexican broker meets the drayage carrier at the border crossing and personally clears the trailer through Mexican Customs.
Once cleared, the drayage carrier delivers the freight to our facility in Juarez or Nuevo Laredo.
What international
documentation is required from the Canadian shipper?
The minimum required documentation includes a bill of lading, a commercial invoice and a packing list. These documents should be provided to Reimer at the time the shipment is picked up. If other documents are required, such as a NAFTA Certificate of Origin (for specific commodities), an Export License (for regulated commodities, ie. Alcohol, firearms, tobacco, etc.) and a Transportation and Exportation (T&E) Customs Bond, the forwarding agent and/or customs broker can assist you with the requirements and the preparation of these documents. This is another reason why we recommend you communicate with the forwarding agent and/or customs broker prior to shipping to and from Mexico.
Will my Canadian/U.S.
discounts be applied to the Mexican portion of the freight movement?
When utilizing our direct service, a combination of rates apply to all "through moves". Your own rates and applicable international discounts are used for the Canadian and U.S. portion of the move and our Mexico rate schedule is used for the Mexico portion of the move. These rates do not include IVA (Mexico value added tax on Mexican paid freight charges) or customs charges.
Is my shipment
covered against loss or damage when it is being delivered in Mexico?
Yes.
Reimer provides
you with the following coverage against loss or damage at no extra charge
to you:
For moves from
Canada to the U.S./Mexico border, the coverage is $2.00 per pound, unless
additional insurance coverage is requested.
During the Mexico portion of the move, the coverage is $0.50 per pound up to $5,000 (U.S.) per shipment. If you think that you'll need coverage beyond the $5,000 maximum for Mexico, you can purchase additional coverage up to a maximum of $50,000 (U.S.) per shipment.
Where will my shipment cross the border and enter Mexico?
If you are taking advantage of Reimerís direct service into Mexico, your shipment border crossing will be determined by the freight forwarderís address (El Paso, TX/Juarez, MX or Laredo, TX/Nuevo Laredo, MX).
Once my freight
reaches the Nuevo Laredo facility, how many days will it take to deliver my
freight in Mexico?
1 Day - Monterrey
and San Luis Potosi
2 Days - Torreon, Queretaro, Guadalajara and Mexico City
Once my freight reaches the Juarez facility, how many days will it take to deliver my freight in Mexico?
1 Day - Chihuahua and Torreon
2 Days - Monterrey
3 Days - Queretaro, San Luis Potosi, Guadalajara and Mexico City
What are the
most common reasons for a delay at the U.S. gateways to Mexico?
Incomplete documentation
The consignee
has not paid the duties
Can the shipper
or importer do anything else prior to shipping that will help to expedite the
border-crossing process?
Yes.
Prior to shipping
a commodity for the first time, provide all available information about the
product, its components and manufacturing process to the customs broker.
The broker may
suggest that a product sample be shipped to them in advance for inspection
and classification purposes.
The process
of classifying some products can be quite time-consuming, depending on the
complexity and types of materials in the products. Advance classification
can prevent unnecessary delays at the Mexican border.
Is Reimer a
freight forwarder or customs broker?
Reimer is not
a broker or a forwarder, so these types of services cannot be provided by
Reimer, or our parent company.
If you are using Reimer's direct service in Mexico, you will need to provide Reimer with the name and address of a freight forwarder in Laredo, TX or El Paso, TX. This will enable us to properly route your freight and reduce delays at the Mexican border. Our Border Ambassadors can also recommend a freight forwarder, if you are in need of one.
Should the shipper provide the names and addresses of the forwarding agents and customs brokers to Reimer for all of their Mexican shipments, even though they may not be the importer?
Yes.
Although the shipper may not be responsible for selecting the forwarding agent in Laredo or El Paso, TX, the Mexican Customs Broker in Nuevo Laredo or Juarez, MX and the U.S. Customs Broker that will be placing the shipment on a T&E Customs Bond, he or she must obtain that information from the responsible parties (exporter/importer) and provide it to Reimer.
By including this information on their bills of lading, shippers can help to prevent unnecessary shipment delays at Laredo or El Paso, TX.
With this information at the time of pickup, Reimer can expedite shipments through the border-crossing process and on to their destination in Mexico.
Can the shipper
simply select a forwarding agent and customs brokers from a list and provide
their names and addresses on the bill of lading?
It is important
that the responsible party contact the forwarding agent and/or the customs
broker(s) to set up an account with them.
Like any business
relationship, they will need to agree on the services to be provided, the
charges for these services, set up payment or credit terms, etc.
When a customer
fails to complete this important step of international shipping, delays will
be unavoidable at both the U.S. and Mexican borders. When this relationship
has been established, all parties involved must be informed as to which forwarding
agent and customs broker(s) is/are designated to process each shipment through
the borders. This should be done prior to shipment pickup.
Do I need to
know all these details when shipping into Mexico?
Reimer Express
has Border Ambassadors available
to answer all your questions and facilitate cross-border moves. Our Canadian
and U.S. customers can call 1-800-INTLREX (1-800-468-5739), and our customers
in Mexico can call 1-800-874-2000.
